Support: Onboarding, Retention, and Supportive Services (30-60-90 Days) 

Use this quick snapshot to strengthen referrals and reduce early exits, especially in the first two weeks. 

• Schedule feasibility: shifts, commute time, childcare, supervision requirements (if applicable). 
• Transportation plan: route, back-up plan, cost coverage (if available). 
• Documents: ID and I-9 documents, direct deposit/payroll access (if needed). 
• Workplace supports: accommodations, coaching preferences, emergency contacts. 
• Disclosure plan: what will be shared with the employer (if anything), by whom, and when (Section 9). [14] 

Retention improves when onboarding is predictable, supervisors are prepared, and early barriers are addressed quickly. This section provides a practical 30-60-90 retention cadence. 

Step-by-step: Pre-start and first week

• Confirm schedule, location, transportation plan, and documentation requirements.
• Provide first-week plan and point-of-contact information.
• Set supervisor check-ins at Day 3 and Day 7; document action items.